Contact
Contact 
If you would like to learn more, need product support, or have a security issue to report, use the contact information below.
If you would like to learn more, need product support, or have a security issue to report, use the contact information below.
Security is central to how we handle healthcare data. If you believe you've found a vulnerability, please tell us — we welcome reports from researchers and customers alike. We'll acknowledge your report and follow up with next steps.
Live platform status is shown below. If you're seeing a problem that isn't reflected here, email support and we'll respond right away.
Evaluating Cipher, or running a vendor security review? Request our trust center documents — security overview, data-handling and privacy practices, and our current SOC 2 status — and we'll follow up with the relevant materials.
Request documents →Request access to our security and compliance documentation. Tell us who you are and what you need, and we'll follow up with the relevant materials.
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